FAQ
Regular Questions
Yes! We use eco-friendly and non-toxic cleaning products that are completely safe for children and pets.
Not at all. You can choose to stay or give us access — whichever is more convenient for you. Our team is trustworthy, respectful, and professional.
You can book easily through phone, email, or our website. Just tell us what you need and we’ll schedule it at your convenience.
Yes, we do offer same-day services based on availability. Emergency services (like flood or urgent cleaning) can also be arranged.
Customer satisfaction is our top priority. If you're not happy with any part of our service, let us know within 24 hours and we'll fix it at no extra cost.
Absolutely. All of our staff are professionally trained, background-checked, and fully insured for your peace of mind.
We accept cash, bank transfer, and mobile payment options (like bKash/Nagad, if in Bangladesh). Payment details will be provided at the time of booking.
Yes. Please notify us at least 24 hours in advance for any changes. We’ll be happy to accommodate your request.
Flat Rate Cleaning
Partial Cleaning: Hourly Rate Service
Optional add ons price
Flat Rate Cleaning Optional Price
FAQ
Regular Questions
We offer residential, commercial, move-in/move-out, and deep cleaning cleaning. We also provide eco-friendly and customized cleaning solutions based on your needs.
Yes! All of our cleaning staff are fully insured and have passed comprehensive background checks for your peace of mind.
Nope! We bring all our own professional-grade cleaning supplies and equipment. If you prefer we use your products (especially for sensitive surfaces), just let us know.
It depends on the size and condition of your space. We’ll give you a time estimate when you book.
Absolutely. We use non-toxic, eco-friendly products that are safe for your family and furry friends.
Not at all—totally up to you! Many of our clients provide us with a key or door code. We’re respectful of your privacy and secure your home after each visit.
Your satisfaction is our priority! If you're not happy with any aspect of your cleaning, contact us within 24 hours and we’ll make it right—free of charge.
You can book online through our website, call us directly, or message us on social media. We make scheduling easy and flexible.
Yes! We offer weekly, biweekly, and monthly recurring cleanings with adds on if time permits. Just let us know what works best for your schedule.
All Areas
Regular Cleans | Deep Clean/Once off Cleans | |
Dusting | ✅ | ✅ |
Empty waste bins and replace with new liners | ✅ | ✅ |
Vacuum floors | ✅ | ✅ |
Mop hard floors | ✅ | ✅ |
Clean mirrors | ✅ | ✅ |
Remove cobwebs on corners (up to 2.4m from floor) | ✅ | ✅ |
Disinfect door handles | ✅ | ✅ |
Clean windowsills and frames | ❎ | ✅ |
Wet wipes shutters and blinds | ❎ | ✅ |
Clean Skirting boards | ❎ | ✅ |
Detailed clean Door and window frames | ❎ | ✅ |
Kitchen
Regular Cleans | Deep Clean/Once off Cleans | |
Clean stove tops and ventilation grill cover | ✅ | ✅ |
Clean oven handle and face | ✅ | ✅ |
Clean countertops | ✅ | ✅ |
Clean & scrub kitchen sink | ✅ | ✅ |
Load dirty pots and silverware into dishwasher | ✅ | ✅ |
Empty dishwasher | ✅ | ✅ |
Wipe down white good surfaces | ✅ | ✅ |
Wipe down towel racks | ✅ | ✅ |
Clean splashback | ✅ | ✅ |
Wipe down cabinet surfaces | ✅ | ✅ |
Vacuum & mop Kitchen floors | ✅ | ✅ |
Remove breadcrumbs on toaster | ✅ | ✅ |
Clean sink plugs | ✅ | |
Clean skirting boars | Add-on | ✅ |
Clean inside oven | Add-on | Add-on |
Clean inside microwave | Add-on | Add-on |
Fridge cleaning & organising | Add-on | Add-on |
Clean and organize inside cabinet | Add-on | Add-on |
Clean and organize pantry | Add-on | Add-on |
Clean inside windows | Add-on | Add-on |
Bathrooms and toilets
Regular Cleans | Deep Clean/Once off Cleans | |
Dust blinds and furniture | ✅ | ✅ |
Clean bathroom sink, chrome spouts, and handles | ✅ | ✅ |
Wipe down cabinet surfaces | ✅ | ✅ |
Clean splashback, mirrors & benchtop | ✅ | ✅ |
Scrub & clean Bathtubs | ✅ | ✅ |
Scrub & clean showers | ✅ | ✅ |
Replace towels if left | ✅ | ✅ |
Scrub & clean toilet | ✅ | ✅ |
Replace toilet paper if empty and polish door handles | ✅ | ✅ |
Vacuum and mop floors | ✅ | ✅ |
Clean sink plugs | ❎ | ✅ |
Clean & organize cabinets and drawers | Add-on | ✅ |
Clean inside windows | Add-on | Add-on |
Bedroom
Regular Cleans | Deep Clean/Once off Cleans | |
Wipe down study desk and bedside table | ✅ | ✅ |
Vacuum or wipe bedhead/bed board | ✅ | ✅ |
Clean table lamp | ✅ | ✅ |
Remake bed | ✅ | ✅ |
Vacuum under bed (if accessible) | ❎ | ✅ |
Clean inside windows | Add-on | Add-on |
Change bed sheets (if a clean set is left on bed) | Add-on | Add-on |
Living & Dining
Regular Cleans | Deep Clean/Once off Cleans | |
Clean floor lamp | ✅ | ✅ |
Clean & disinfect coffee table | ✅ | ✅ |
Clean & disinfect dining table | ✅ | ✅ |
Vacuum or wipe down couch | ✅ | ✅ |
Clean dining chairs | ✅ | ✅ |
Vacuum floors and rugs | ✅ | ✅ |
Mop hard floors | ✅ | ✅ |
Clean mirrors | ✅ | ✅ |
Dust behind TVs and consoles | ✅ | ✅ |
Move light furniture to vacuum underneath | ❎ | ✅ |
Laundy
Regular Cleans | Deep Clean/Once off Cleans | |
Wipe down washing machine and dryer surface | ✅ | ✅ |
Vacuum & mop floors | ✅ | ✅ |
Clean sink and benchtop | ✅ | ✅ |
Clean and organize cabinets | ❎ | ✅ |
Clean inside washing machine | ❎ | ✅ |
Clean lint filter | ❎ | ✅ |